Citizens Bank PLC. held its Annual Business Conference 2026 on January 17, 2026, at a resort in Munshiganj. Mr. Chowdhury Mohammed Hanif Shoeb, Chairman of the Bank, graced the conference as the Chief Guest and delivered strategic guidance aligned with the Bank’s mission and vision. Mr. S. M. Shofiqul Hoq, Director, and Mr. AKM Shahidul Haque, Independent Director, were also present at the event and delivered their valuable speech and guidance.

Mr. Alamgir Hossain, Managing Director presented a comprehensive overview of the Bank’s business performance of 2025. He highlighted strong deposit growth, improved asset quality, controlled non-performing loans, and the Bank’s strong compliance culture, strong capital adequacy, corporate governance and a solid financial foundation. Citizens Bank achieved outstanding financial performance in 2025, with operating profit growth by 21 percent. Deposits grew by 30 percent, advances increased by 34 percent while Non-Performing Loan (NPL) ratio stood at 0.20 percent only. Mr. Alamgir also outlined the strategic action plan for 2026, emphasizing business expansion, enhanced operational efficiency, accelerated digital banking initiatives, expansion of the business network, and the introduction of innovative customer-centric services and products.

Deputy Managing Directors Mr. Md. Mostafizur Rahman and Mr. Md. Abdul Latif, along with divisional heads and branch managers from across the country, participated in the conference and shared insights on different issues.