This is a matter of immense pleasure for me to say a few words regarding Citizens Bank at the very crucial moment, when the management has taken all necessary preparations to launch the commercial operation. At the very outset, I express my deep  sense of gratitude to the members of the board of directors and the shareholders for electing me to the highly responsible office of the chairperson of the board of directors of the bank. I also recall inspirational guardianship that I received from Mrs.Jahanara Huq, honourable founder chairperson, whom we lost from our midst on April 18, 2020.

We are passing through the critical patch of time following the outbreak of Covid-19 pandemic and overall situation is very much challenging. In spite of the constraints and adverse externalities we have made significant headway towards launching commercial operation.

Our overarching priority as to turn the Citizens Bank into one of the most acceptable and preferred financial brands of the country. In sync with our objective we want to prioritize on three critically important components as, I consider, to be the spring board for our success and growth with sustainability.

• Good corporate governance with renewed focus on compliance issues.
• To stay focused on the financial welfare/wellbeing of our clienteles as we want to be always together.
• Transparency and corresponding accountability on all the frontiers of business operation.
   

I am confident that, in the upcoming years, keeping pace with the ever changing electronic and digital advancement, our Bank will be able to provide array of innovative products in a very much customer friendly manner. Top of that, we shall be relentless in our efforts to explore the avenues of our banking services by way of strengthening our relationships with the targeted segment of customers through delivering right financial solutions coupled with professionalism.

I would like to make special mention here about the Board of Directors and Shareholder who are very much successful in their respective businesses/industrial undertakings having seamless track record of long credible experience and exposures. So, I believe that, the Board will play the meaningful role through providing prudent policy support and guidance to navigate the Bank in the right direction in the face of challenges.

This is my firm conviction that the Bank’s professional management team under the corporate leadership of its managing director will make very successful footprint into the country’s banking and financial landscape.

Best regards,
Towfika Aftab
Chairperson